People vs. Process: The Real Performance Issue

In this episode of The Leaders Kitbag, I reveal why underperformance often isn’t about people falling short, but about systems and processes that haven’t evolved with your growing organisation.

I share insights on how the approaches that once worked for a small team may fail at scale, and why it’s all too easy to falsely attribute the blame on individuals when the real culprit is a misaligned environment and culture.

You’ll learn:

• Why outdated systems and processes can cause performance to slip.
• How a growing organisation’s needs differ from those of a start-up.
• The importance of looking beyond individual effort to assess the wider performance environment.

Get Your Leadership Capability Scorecard in Minutes

Discover your organisation’s leadership strengths and gaps by completing my free Leadership Capability Scorecard here.

Designed for senior leaders and HR professionals, this scorecard will provide you with a clear snapshot of how your leadership capability supports—or may be hindering—your scale-up plans.